Customer care
Shipping
Last updated: October 27, 2026
Catalog status
EV Fit Garage is currently browse-only. You can review fitment and product pages, but purchasing and payment are not active. No order can be placed until checkout is enabled by the operator. The ranges below describe how we intend to ship when purchasing opens — they are not a live checkout quote.
Where we ship from
Orders will ship from a warehouse / supplier network in China (Guangzhou-area partners). We do not operate a US domestic warehouse and we do not claim same-day or free two-day US ground shipping from US stock.
Destinations
Our primary launch destination is the United States. Other countries are not promised on this page. If international destinations are added later, this policy will be updated before checkout accepts those addresses.
Estimated timing (ranges, not guarantees)
Timing varies by SKU, carrier, and customs. Treat every number as an estimate only— not a service-level agreement and not a guaranteed delivery date.
- Processing / handling after an accepted order: typically about 1–3 business days before the parcel leaves the origin facility.
- Transit to US addresses after dispatch: often about 7–15 business days, depending on the international parcel carrier and routing.
- Door-to-door rough band: many US deliveries land around 8–18 business days from order acceptance; peak seasons, remote ZIP codes, or customs holds can push longer.
Business days exclude weekends and public holidays at origin and destination. We will only publish tighter promises after tracked test shipments and contracted carrier quotes support them.
Tracking
When purchasing is enabled, accepted orders are expected to receive a tracking number from the contracted international carrier or aggregator after dispatch. Until checkout is live, no tracking accounts or shipment statuses exist for customer orders.
Customs, duties, and taxes
Cross-border parcels may be subject to import duties, taxes, or brokerage fees charged by customs or the carrier. Unless we have verified and published a duty-paid (DDP) service for a specific order, the buyer may be responsible for those charges. We do not claim that duties are prepaid or included in the product price.
Shipping charges
Customer-facing shipping rates, free-shipping thresholds, and any promotional shipping offers will be shown at checkout when purchasing opens. They are not active on this browse-only catalog.
Independence
EV Fit Garage is an independent aftermarket retailer and is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Vehicle model names are used only to describe compatibility.
See also our Returns policy.